Privacy Policy
Every borrower’s situation is different. Legalised Shield reviews your case carefully before suggesting the next step.
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Legalised Shield
Legalised Shield
At Legalised Shield, we respect your privacy and understand the sensitive nature of debt-related information. When you contact us for loan settlement, credit card settlement, debt counselling, legal notice support, debt harassment relief, or MSME debt support, you may share personal, financial, and legal information with us.
This Privacy Policy explains how Legalised Shield collects, uses, stores, shares, and protects your information when you visit our website, submit a form, call us, message us, or use our services.
Legalised Shield is based in Pune and serves borrowers across India.
Information We May Collect
- Name
- Mobile number
- Email address
- City and location
- Type of debt or loan
- Loan or credit card details shared by you
- Outstanding amount
- Missed EMI details
- Recovery call or legal notice details
- Income and repayment capacity details
- Documents voluntarily shared by you
- Communication records such as calls, WhatsApp messages, emails, or form submissions
- Website usage data such as IP address, browser type, device details, and pages visited
We collect only the information required to understand your case and provide appropriate support.
How We Use Your Information
Legalised Shield may use your information to:
- Contact you regarding your enquiry
- Understand your debt situation
- Provide debt counselling and case review
- Assist with loan settlement or credit card settlement guidance
- Review legal notices or recovery-related communication
- Help with documentation and communication strategy
- Provide service updates and follow-ups
- Improve our website, services, and client support
- Maintain internal records
- Comply with legal, regulatory, or compliance requirements
The Digital Personal Data Protection Act, 2023 applies to the processing of digital personal data in India where data is collected online or offline and later digitised, and the Government has also notified the DPDP Rules, 2025 to operationalise the framework. PRS Legislative Research
Consent
By submitting your information through our website, contact form, WhatsApp, phone call, email, or any other communication channel, you consent to Legalised Shield collecting and using your information for the purposes mentioned in this Privacy Policy.
You may choose not to share certain information. However, this may limit our ability to understand your case or provide suitable guidance.
Sharing of Information
Legalised Shield does not sell your personal information.
We may share your information only where required for providing services or complying with legal obligations, such as with:
- Internal Legalised Shield team members
- Legal advisors or consultants associated with your case
- Financial or debt counselling professionals
- Service providers supporting our operations
- Government, legal, or regulatory authorities, if required by law
Where personal information is shared with third parties, it is done only for legitimate case-related, service-related, or legal purposes.
Confidentiality
Debt-related matters are sensitive. Legalised Shield treats your case details, documents, financial information, and communication history with confidentiality.
We take reasonable care to ensure that your information is accessed only by authorised persons who need it for case review, service delivery, legal support, documentation, or client communication.
Data Security
Legalised Shield uses reasonable administrative, technical, and organisational measures to protect your information from unauthorised access, misuse, loss, alteration, or disclosure.
However, no internet-based communication or digital storage system is completely secure. You are advised to share sensitive documents only through official Legalised Shield communication channels.
Retention of Information
Legalised Shield may retain your information for as long as necessary to:
- Provide services
- Maintain case records
- Respond to future queries
- Comply with legal or regulatory obligations
- Resolve disputes
- Maintain internal business records
When information is no longer required, we may securely delete, archive, or anonymise it, subject to applicable law and business requirements.
Cookies and Website Tracking
Our website may use cookies or similar technologies to improve user experience, analyse website traffic, and understand visitor behaviour.
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact details
- Withdraw consent for future communication
- Request deletion of information, where legally permissible
- Opt out of promotional communication
To make such a request, please contact Legalised Shield using the details provided below.
Third-Party Links
Our website may contain links to third-party websites, resources, or platforms. Legalised Shield is not responsible for the privacy practices, content, or security of such third-party websites.
You should review their privacy policies before sharing any information.
Children’s Privacy
Legalised Shield’s services are intended for adults and business users. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
Legalised Shield may update this Privacy Policy from time to time. The updated version will be posted on this website with a revised effective date.
Contact Us
For privacy-related queries, please contact:
Legalised Shield
A6 & A7, Hermes Palazzo, 1st Floor,
Convent Street, Opp. Saint Anne’s School,
Camp, Pune – 411001, Maharashtra, India
Email: support@legalisedshield.com
Mobile: +91 73878 67866